Client Relations and Debt Recovery Specialist
What should you expect from this job? The perfect opportunity to learn, grow and build a career within a fast-growing company. Apply with confidence if you if you see yourself in this role!
We usually respond within three days
Location: Parque das Nações, Lisboa
Schedule: Monday to Friday
- Training: On-site (up to 3 months)
- Post-training: Hybrid (3 days in-office, 2 days remote)
What we offer:
- Salary package up to €1700 gross (fixed salary + meal card + performance bonuses)
- Health insurance at discounted price
- Childcare allowance through Coverflex
- A friendly team
- Potential for relocation or international experience
- Opportunities for professional growth and development
- Managers that care about the well-fare of the employees and help them both professionally and personally
Responsibilities:
- Handle customer inquiries about post-rental charges (tolls, fines)
- Process charges on customer cards for fines and fees
- Maintain electronic records of fines and charges
- Recover unpaid tolls from customers
Requirements:
- Proactive, customer-focused, and detail-oriented approach
- Basic understanding of financial transactions and Visa/Mastercard regulations
- Fluency in Portuguese and English (both written and spoken)
- Strong problem-solving and organizational abilities
- Basic knowledge of Microsoft Outlook and Excel (experience with intermediate Excel functions is a plus)
Why Klass Wagen?
Join us in shaping the future of Car Rentals!
A World of Opportunities: When you join Klass Wagen, you're not just an employee; you're a valued contributor to our vision of affordable, and reliable transportation for all. We offer an environment where your ideas are heard, your growth is nurtured, and your ambitions are supported.
Values That Drive Us: At the core of our success are values that guide every aspect of our business. Integrity is our compass, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually innovate and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that unite us as a team.
15 Years of Excellence: With a rich history spanning over a decade, we've fine-tuned our expertise and cultivated a reputation for exceptional service and unbeatable prices in Romania, Hungary, and Portugal.
Are you ready to steer your career toward excellence, integrity, and a brighter future in the car rental industry?
Together, we'll drive change and create a future where affordability meets quality.
- Department
- Operational
- Role
- Car Rental Sales Agent
- Locations
- Klass Wagen Portugal Head Quarters
- Remote status
- Hybrid
- Monthly salary
- €1,400 - €1,700
- Employment type
- Full-time
About Klass Wagen
Our story was written together with all those who are now our colleagues and those who have once been... They are all part of the Klass Wagen story. We thank every member of our team for their effort on putting the customer first and delivering excellent service.
Customer appreciation for our services has helped us grow year after year and become an international car rental company with offices located in +10 cities around Europe.
Client Relations and Debt Recovery Specialist
What should you expect from this job? The perfect opportunity to learn, grow and build a career within a fast-growing company. Apply with confidence if you if you see yourself in this role!
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